If you’re a regular shopper at Dollar General, there’s great news for you. The company values your feedback and invites you to take part in their official customer satisfaction survey at www.DGCustomerFirst.com. By completing a short survey about your recent visit, you can enter a sweepstakes for a chance to win a $100 Dollar General gift card.
This guide will walk you through the survey process, eligibility requirements, and everything else you need to know about how DGCustomerFirst Survey works.
What is DGCustomerFirst.com?
DGCustomerFirst.com is the official feedback portal for Dollar General. It’s designed to gather real opinions and experiences from customers who have recently visited one of their stores. This feedback helps Dollar General improve its customer service, store layout, inventory management, and overall shopping experience.
As a thank-you for your time, Dollar General gives each survey participant the chance to win a $100 gift card through a monthly sweepstakes.
Benefits of Participating in the DGCustomerFirst Survey
Taking the DGCustomerFirst Survey offers several advantages:
- Entry into a monthly sweepstakes to win a $100 gift card
- Opportunity to share honest feedback about your store visit
- Ability to influence store improvements and service quality
- Simple and fast process that takes only a few minutes
By completing this survey, you’re not only helping Dollar General serve you better, but also giving yourself a chance to be rewarded.
Eligibility Criteria for the Survey
To take part in the survey, you must meet a few basic requirements:
| Criteria | Description |
|---|---|
| Age Requirement | Must be at least 18 years old |
| Residency | Legal resident of the United States |
| Receipt | Recent Dollar General purchase receipt required |
| Language Options | Survey available in English and Spanish |
| Device | Must have internet access via phone, tablet, or computer |
| Entry Limit | One entry per person per sweepstakes period |
Make sure your receipt is recent, as older receipts may not work with the system.
Step-by-Step Guide to Completing the Survey
Here’s how you can complete the survey at www.DGCustomerFirst.com:
Step 1: Visit the Official Survey Website
Open your browser and go to www.dgcustomerfirst.com. This is the only official platform for the Dollar General customer feedback survey.
Step 2: Enter Receipt Information
On your receipt, you’ll find a 15-digit survey code, store number, and time of visit. Enter these exactly as shown. This helps the system validate your visit and start the survey.
Step 3: Answer Survey Questions
The survey includes multiple-choice and rating questions related to:
- Store cleanliness and organization
- Product availability and pricing
- Staff friendliness and professionalism
- Checkout speed and satisfaction
- Overall shopping experience
Be as honest and specific as possible. Your feedback plays a vital role in enhancing the quality of service at Dollar General locations.
Step 4: Enter the Sweepstakes
Once you complete the questionnaire, you’ll be asked if you’d like to enter the sweepstakes. Provide your name, phone number, and email address to register for a chance to win the $100 gift card.
Sweepstakes Information and Rules
The sweepstakes associated with the DGCustomerFirst survey follows specific rules:
- Ten winners are selected per monthly entry period
- Each winner receives a $100 Dollar General gift card
- Winners are selected randomly
- Notification is sent via phone or email to selected participants
- No purchase is necessary to enter or win
You can also participate without taking the survey using the mail-in entry method, which is explained below.
Alternative Entry Method (Mail-in Option)
If you don’t have a recent Dollar General receipt, you can still participate by mailing an entry.
Mail-in Entry Instructions:
Write the following information on a 3 x 5 inch postcard:
- Full Name
- Mailing Address
- Telephone Number
- Email Address
- Date of Birth
Mail the card to:
Dollar General Survey Sweepstakes Entry
P.O. Box 251328
West Bloomfield, MI 48325
Only one entry per envelope is allowed. Typed or mechanically reproduced entries will not be accepted. This method also qualifies you for the same prize draw.
What Questions Will You Be Asked in the Survey?
The DGCustomerFirst Survey includes a range of questions based on your shopping experience. Typical questions include:
- Were store shelves well stocked?
- Were employees friendly and helpful?
- Was the store clean and organized?
- Did you find everything you were looking for?
- Was checkout fast and easy?
- Would you recommend this store to others?
These questions are straightforward and are designed to collect valuable customer insights.
Helpful Tips for Taking the Survey
Here are a few useful tips to make your survey experience smooth:
- Complete the survey soon after your visit, as receipt codes expire quickly
- Make sure your device is connected to a stable internet network
- Provide genuine feedback to ensure accurate service improvements
- Keep your receipt until the survey and sweepstakes process is complete
- Double-check your contact information before submitting
Providing detailed feedback increases the chances of meaningful improvements being made at your local Dollar General store.
Frequently Asked Questions (FAQs)
How long does it take to complete the survey?
The survey takes about 3 to 5 minutes to complete.
Can I take the survey more than once?
Only one entry per person is allowed during each sweepstakes entry period.
Do I have to make a purchase to participate in the sweepstakes?
No. You can use the mail-in method to enter the sweepstakes without making a purchase.
How will I know if I’ve won the gift card?
Winners are notified via phone or email. Ensure your contact details are accurate.
Conclusion: Your Feedback Counts
The DGCustomerFirst.com survey is a simple yet powerful tool for customers to make their voices heard. By sharing your honest experience, you help Dollar General improve the way they operate and you get a chance to win a $100 gift card for your effort.
The next time you shop at Dollar General, don’t just toss the receipt. Take a few minutes, visit www.DGCustomerFirst.com, and participate in the survey. Whether your experience was excellent or there’s room for improvement, your feedback can make a difference.
And who knows? Your few minutes of feedback could lead to a $100 shopping bonus.